External Communication

Term explanation  •  Category Communication

Definition and meaning

External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.

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Other glossary terms

Animated GIF

An animated GIF enables images to be played in a specific order. It is created when several individual images are saved in a GIF file.

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Internal Preview

An Internal Preview is a statement, which is made in the body of the speech, so that the audience knows what the speaker is going to discuss next.

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Audience Response System (ARS)

Audience Response Systems (ARS) are technical solutions that are used in presentations in order to increase the interaction between the presenter and the audience. There are various forms of ARS that offer different features.

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Computer Based Training (CBT)

Computer Based Traing (CBT) means digital learning programs, which work without internet. Exercises can be downloaded over the internet or can be distributed via storage media like a USB stick or a CD.

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