Term explanation
Written communication is the transmission of information through written text — including emails, reports, proposals, presentations, messages, and documentation. Unlike spoken communication, written messages persist over time and can be reviewed, shared, and referenced repeatedly. Effective written communication requires clarity, appropriate structure, careful word choice, and an understanding of the reader's needs and context. In business settings, it is one of the primary channels for formal decisions, instructions, and record-keeping.
LIZ AI bridges written and visual communication. It transforms written reports, data, and briefings into structured, brand-compliant slide decks — automatically — so the written work translates directly into compelling presentations.
Learn more →Listening is a very important part of communication. To be good in communication you need to be a good listener. That doesn't mean just hearing what the other person is saying. But you need to listen active, engage your mind and intently focus on what your talking partner is saying.
Learn moreGame-based learning (GBL) uses game mechanics — such as points, levels, challenges, and rewards — to deliver educational content in an engaging format. Games motivate learners through competition, narrative, and immediate feedback, making them particularly effective for skill practice and knowledge reinforcement. Game-based learning ranges from simple quiz games to complex simulations and serious games developed for specific professional training scenarios.
Learn moreBody language is the non-verbal information communicated through physical gestures, posture, facial expressions, eye contact, and movement. In presentations and public speaking, body language plays a critical role in how the speaker's confidence, credibility, and emotional state are perceived. Open posture, deliberate gestures, and sustained eye contact signal confidence and engagement, while crossed arms, fidgeting, and avoiding eye contact can suggest nervousness or disinterest. Presenters who master their body language are generally more persuasive and trustworthy.
Learn moreClosed questions are questions that can be answered with a limited set of responses — most commonly a simple 'yes' or 'no', or a selection from predefined options. They are used to gather specific, factual information quickly and efficiently. In presentations and training settings, closed questions are useful for gauging audience understanding, confirming agreement, or running quick polls. While efficient, they offer little depth and should be balanced with open-ended questions when richer feedback or discussion is needed.
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