External Communication

External Communication

Term explanation

Definition and meaning

External communication is the exchange of information between two organisations. For example, it can be an exchange with customers, clients or traders. Feedback from a customer also counts as external communication.

LIZ AI ensures external communication materials are always on-brand and data-accurate. Before any presentation leaves the organization, LIZ checks brand compliance and verifies content against your live data sources.

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Other glossary terms

.potx file extension

A .potx file is a file which contains, styles, texts, layouts and formatting of a PowerPoint (.ppt) file. It's like a template and useful if you want to have more than one presentation with the same formatting.

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Virtual Audience

A virtual audience consist of people who join an event / a meeting / a presentation via an electronic device (computer or smartphone) over the Internet. Each member may be located in a different place while an event takes place. Virtual audiences are becoming increasingly important as the amount of events held online is rising.

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Learning Chunk

A learning chunk is a small, self-contained unit of educational content covering a single concept or skill. Chunking is a core principle of instructional design: breaking complex topics into manageable segments reduces cognitive load and improves retention. Learning chunks are the building blocks of microlearning programs and modular course structures, and work well in both digital and instructor-led training contexts.

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Corporate Identity Compliance (CI Compliance)

Corporate identity compliance (CI compliance) describes the degree to which communications materials — such as presentations, documents, and marketing assets — adhere to a company's defined brand guidelines. This includes the correct use of colors, typography, logos, imagery, and language. Maintaining CI compliance is a significant challenge in organizations where many employees create their own materials, often without centralized oversight. AI tools are increasingly used to automate compliance checks and corrections at scale.

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